Help / FAQ's
- Do you ship international?
- Do you charge sales tax?
- How do I return/exchange my order?
- How to cancel an order?
- How do I track my order?
- What are the benefits of registering for an account?
- What do I do if I forget my user name or password?
- How do I check the status of my order?
- Is it safe to give you my credit card info?
- How do you ship your products? How fast can I get them?
- How do I find an item?
- How can I spread the word about KrazeeKrazees.com?
Q: Do you ship international?
A: Yes, we do ship international to many countries.
Q: Do you charge sales tax?
A: We only charge sales tax on orders shipped to Minnesota.
Q: How do I return/exchange my order?
A: If you need to return or exchange a part for whatever reason, please email us at
We will send you instructions and a RMA form to be filled out and returned with your item.
Q: How to cancel an order?
A: If you need to cancel your order, please email us at
firstname.lastname@example.org before the order is shipped.
Q: How do I track my order?
A: Once your order has shipped, you should receive an email with your tracking number included.
Q: What are the benefits of registering for an account?
A: Create an account with us and you will be able to:
- Check out faster
- Save multiple shipping addresses
- Access your order history
- Get more detailed status on current orders
- Write customer testimonials about KrazeeKrazees.com
Q: What do I do if I forget my user name or password?
A: Your user name is your email address. If you forgot your password go to Forgot Your Password Form
and follow the process to change your password.
Q: How do I check the status of my order?
A: Go to our Order Status Page
and either enter your order information or log in to your account, to view that status of your order.
Q: Is it safe to give you my credit card info?
A: Yes, our checkout process is fully secured with a High-grade SSL Encryption.
Q: How do you ship your products? How fast can I get them?
A: Our products are shipped via USPS or FedEx, depending on the weight of the product and which method you choose.
How fast they ship is dependent on which shipping method you choose to pay for.
Our options range from standard shipping to overnight shipping.
Q: How do I find an item?
A: To find an item you are looking for, you can either:
- Use our search box to search for the item
- or, navigate to the proper category page and narrow your results by selecting sub-categories from the left-hand menu.
Q: How can I spread the word about KrazeeKrazees.com?
A: There are multiple ways to share your experience with KrazeeKrazees.com, you could:
- Write a Customer Testimonial right here on the KrazeeKrazees.com site, if you have an account with us.
- Write a review on a third party review site like:
- Share us over your favorite social network, by clicking on the Like, Tweet or +1 buttons located at the bottom of every page.